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WE CONFIRM THAT THE FOLLOWING WARRANTIES APPLY TO OUR PRODUCTS

Tuzio

Tuzio towel warmers purchased after January 1, 2014 include a limited lifetime warranty, excluding the heating element and digital timer, both of which have a 2-year warranty and are fully replaceable. This lifetime warranty is limited to the original homeowner, or 5 years from date of installation, whichever comes last. If the installation date is unknown, it shall be no more than one year after the date of manufacture. Any purchase prior to January 1, 2014 has a 5-year warranty excluding the heating element and digital timer, both of which have a 2-year warranty and are fully replaceable. During the warranty period, ICO covers all parts and labour. All warranty-related work (excluding installation) is completed in house. ICO does not cover field labour. Proof of purchase is required to claim warranty.

Kontour

Kontour’s high manufacturing quality and unsurpassed finishing combine to bring you a 2-year manufacturer’s warranty on all products. During the warranty period, ICO covers all parts and labour. All warranty-related work (excluding installation) is completed in house. ICO does not cover field labour. Proof of purchase is required to claim the warranty.

CosyFloor

ICO’s CosyFloor warranty covers the thermostats with a 2-year warranty and heating cables are covered by a limited lifetime warranty. During the warranty period, ICO covers all parts and labour. All warranty-related work (excluding installation) is completed in house. ICO does not cover field labour. Proof of purchase is required to claim the warranty. Please register your warranty by filling out this form.

Volkano

All Volkano accessories have a 2-year warranty including all special finish items. Build up of mineral deposits and incorrect care or cleaning are not covered. During the warranty period, ICO covers all parts and labour. All warranty-related work (excluding installation) is completed in house. ICO does not cover field labour. Proof of purchase is required to claim warranty.

Calma

All Calma Vessel Sinks have a 5-year warranty. During the warranty period, ICO covers all parts and labour. All warranty-related work (excluding installation) is completed in house. ICO does not cover field labour. Proof of purchase is required to claim warranty.

Zack

All Zack Accessories have a 2-year warranty. Build up of mineral deposits and incorrect care or cleaning are not covered. During the warranty period, ICO covers all parts and labour. All warranty-related work (excluding installation) is completed in house. ICO does not cover field labour. Proof of purchase is required to claim warranty.

Pop Down Drains

Our Pop Down Drains are covered for 1-year on the exterior finish and 10 years on the cartridge. During the warranty period, ICO covers all parts and labour. All warranty-related work (excluding installation) is completed in house. ICO does not cover field labour. Proof of purchase is required to claim warranty.

NOTE:

It should be noted that in-floor heating guarantees are only valid if the warranty application form is returned within 60 days of the floor installation. Lifetime warranty for CosyFloor products is only applicable for the original purchaser.

For any warranty questions call: 1-877-757-8930 or email: cs@icobath.com