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About

Our Story
Our Values
Why ICO?
Our Team

Our Story

Following a vacation to Canada in 2002, ICO’s founder discovered that despite the cold winters, towel warmers had not yet taken off the way they had in European homes.

Determined to bring the luxurious experience of warm, fluffy towels after every bath or shower to North America, we developed a range of Canadian towel warmers made from the finest materials at our facility in Regina, Saskatchewan. 

The ICO brand was founded in 2004, with its two distinctive towel warmer brands earning the coveted CSA stamp of approval for quality. Since then our product range has grown to include a line of over 800 stunning bathroom accessories, vessel sink and infloor heating systems designed to suit a range of styles and budgets. 

From the beginning, we’ve been committed to developing and manufacturing the highest quality products while making luxury an affordable option for our customers. Each and every day the ICO team strives to fulfill our company mission: enriching lives through comfort, luxury and design.

Our Values

  • Service

    We deliver exceptional service with our customer’s needs at the heart of everything we do. 

  • Integrity

    We strive for integrity and put honesty & fairness at the centre of our goals.

  • Team Culture

    We build a healthy team culture to empower & motivate the ambitions of those around us.

  • Inspire

    We promote inspiration by finding tomorrow’s ideas today with clean & contemporary design.

  • Improve

    We continuously improve through the design & development of our products, ideas and relationships.

Company Mission

Enriching lives through comfort, luxury and design.

Company Vision

ICO will be the leading North American source of designer bathroom fixtures.

Why ICO

ICO is North America’s leading manufacturer of luxury towel warmers, bathroom accessories, vessel sinks and infloor heating systems. From the beginning, we’ve been committed to developing and manufacturing products of the highest quality, while making luxury affordable for our customers across North America.

When you purchase a product from ICO, you get access to affordable luxury with contemporary and classic designs, quality craftsmanship, plus many other benefits:

Generous Warranties

All of our products are backed by warranties to protect your purchase and ensure your satisfaction.

Locally Made

ICO products are made with quality you can trust, and many are assembled right here in Canada.

Product Approvals

Our products undergo rigorous third-party testing for quality and safety assurance, so you know you’re getting the best of the best in towel warmers, bathroom accessories, vessel sinks and infloor heating.

Easy Installation

User-friendly installation instructions are included with your purchase, making it as quick and easy as ever to add a little more luxury to your life.

Meet the Team

Ian Cockburn

Ian Cockburn

Finance Manager

Karen Sinclair

Karen Sinclair

Senior Account Manager/US Sales Manager

Katie

Katie Shuparski

Customer Service

Ted Hopkins

Ted Hopkins

CosyFloor Consultant

Thomas Osicka

Thomas Osicka

Senior Account Manager

Brian Smith - Team Member

Brian Smith

Business Development

Lee Cockburn

Lee Cockburn

Operations Manager

Fernando Campos - Team Member

Fernando Campos

Business Development

Arthur Biggs

Arthur Biggs

Business Development

Ralph Cockburn

Ralph Cockburn

General Manager

Susan

Susan Littlebrook

Business Development

Bobby

Bobby Dean

Business Development

warehouse staff

Warehouse Team

Staff

Join Our Team