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Feature Friday – Get To Know Katie our Customer Service Expert!

Here at ICO we love our team and we want you to get to know us all a bit better! If you have called our office, you would have spoken to Katie as she is the newest member of the ICO team. Read on to get to know our customer service expert a little better!

I am the newbie at ICO and have been loving it so far. I appreciate how genuine, hardworking, and passionate the team is – as well as our amazing customers. When I am not working I like to spend my time creating new and fun makeup looks to challenge myself and stay creative! I have especially enjoyed it since I got my first ICO product – the double-sided lighted mirror! This product has made it easier to correct any mistakes and it gives the perfect lighting for pictures! 😝 I try my best to make the most out of life’s moments and spend as much time in nature as I can. Spending time with family is important to me and with that comes all of my fluffy pets. I like to call myself a crazy cat lady since I can’t leave the house without saying goodbye to my cats. I also have a hamster named ‘beans’ who I have a huge soft spot for. My future plans consist of signing for a new car and hopefully lots of traveling. As much as I love the outdoors and social activities I am an introvert so home is my safe haven. 😊

Welcome Darrin!

Please join us in welcoming Darrin Wahlberg from Alpha Sales to the ICO team! If you are in the New England States and haven’t met him yet, please give him a warm hello. Darrin is the 3rd generation decorative sales representative in his family and has been in this industry since 1996! He has a passion for holistic health, family and the outdoors, and enjoys exploring those hobbies in his spare time.

Susand and Bobby

Welcome Bobby & Susan To The ICO Team

Please join us in welcoming Bobby and Susan from Vertical Sales to the ICO team! Bringing a combined experience of 30 years, we are honored to have them on our team and representing ICO in the Southern California area!
Susan loves to cook and spend time with her 2 lovely sons, Logan and Gavin. In her spare time, she enjoys reading, embroidery and cross-stitching. Bobby loves spending time with his wife and 2 daughters and in his spare time, he enjoys training in Jiu-Jitsu and dancing the Argentine Tango!

Welcome Katie

Welcome Katie!

We are very excited to introduce Katie Shuparksi, ICO’s newest employee! Please join us in welcoming Katie to the customer service role.
Katie brings with her an enthusiasm to always learn and improve. She has a strong background in customer service and is excited to share her skills with the ICO team and our partners. In her personal life, she is a self-titled foodie who enjoys exploring Saskatchewan’s food scene. She is a true animal lover and currently shares her home with 3 cats, a chinchilla, a hamster, and 3 fish!