Please join us in welcoming Darrin Wahlberg from Alpha Sales to the ICO team! If you are in the New England States and haven’t met him yet, please give him a warm hello. Darrin is the 3rd generation decorative sales representative in his family and has been in this industry since 1996! He has a passion for holistic health, family and the outdoors, and enjoys exploring those hobbies in his spare time.
Please join us in welcoming Bobby and Susan from Vertical Sales to the ICO team! Bringing a combined experience of 30 years, we are honored to have them on our team and representing ICO in the Southern California area!
Susan loves to cook and spend time with her 2 lovely sons, Logan and Gavin. In her spare time, she enjoys reading, embroidery and cross-stitching. Bobby loves spending time with his wife and 2 daughters and in his spare time, he enjoys training in Jiu-Jitsu and dancing the Argentine Tango!
With the current challenges and times of uncertainty, we want to assure you that ICO is taking all of the necessary precautions to ensure our staff and partners are safe. We are open for business as usual and remain committed to shipping out orders in 2 business days. If you need any assistance you can reach us via phone, email or social networks and we will be more than happy to continue to help with any of your needs. We will keep you updated as any changes come into effect, but at this time we are here to enrich lives through comfort, luxury and design!
To stay up to date on this always changing situation please check official sources such as the Government of Canada Website.
We are very excited to introduce Katie Shuparksi, ICO’s newest employee! Please join us in welcoming Katie to the customer service role.
Katie brings with her an enthusiasm to always learn and improve. She has a strong background in customer service and is excited to share her skills with the ICO team and our partners. In her personal life, she is a self-titled foodie who enjoys exploring Saskatchewan’s food scene. She is a true animal lover and currently shares her home with 3 cats, a chinchilla, a hamster, and 3 fish!
We are committed to quality. From concept to design and solution, our vision is to provide an inspiring range of modern, contemporary products to every house in North America. Each of our products has been created for a specific look and feel to suit the needs of architects, interior designers and individuals who appreciate sophistication and substance.
To keep in line with our beliefs, each and everyone of our towel warmers goes through a strict quality control assessment before being carefully packaged and sent out to you. Our warehouse team start by carefully assessing the finish of the product. They check for dents, dings, scratches and shine. The next step is to make sure that the towel warmer can warm up your towels – each one is tested to ensure correct heating. If anything is wrong that cannot be shone, buffed or fixed, the towel warmer does not leave the warehouse.
The final step is packaging our products to ensure that they arrive at their destination in perfect condition. The towel warmer is carefully placed in a protective wrapping of Styrofoam around the back, sides and top. This packaging protects from scratches and damage during shipment. Along with the towel warmer, we also include mounting brackets and any other hardware needed. These extra items are carefully placed between the towel warmers bars so you can’t miss them when unwrapping your new towel warmer.
We back our products and stand by our quality – if you ever receive a shipment that is less than perfect, we want to hear from you. You can call us at 877-757-8930 or email our amazing customer service team at email@example.com.
There are a few different options to choose from when selecting a towel warmer and it might feel overwhelming at first, but with a few easy questions, we will help you find the towel warmer of your dreams!
- Is the towel warmer going to be used as a secondary heat source or only to warm towels?
- There are two different heating varieties of towel warmers, liquid-filled and electrical wire.
Liquid filled towel warmers will not only warm your towel but will also act as a secondary heat source in whichever room it is added to.
The electrical wire towel warmers will create enough heat to dry and warm your towel but cannot act as a secondary heat source.
- How much do you want to spend?
- We have 2 brands of towel warmers, Tuzio and Kontour.
Our Kontour line is our economical line and prices range from $300-$700. These towel warmers are a great product at a great price. Keep in mind that Kontour towel warmers are heated by electric wire and cannot act as a secondary heat source.
The Tuzio towel warmers are higher end towel warmers and prices range from $700-$3,000. This brand can also act as a secondary heat source.
- How can I power my towel warmer?
- There are three options to power your towel warmer; plug-in, hardwire and hydronic.
The plug-in option is great if you don’t want to open your wall to access the electrical. The towel warmer is simply plugged in and turned on when you want to use it.
The Hardwire option is great if you are renovating or building and the finishing touches in the home are not yet done. With this option, the towel warmer is wired directly into your homes electrical system. Hardwire allows you to hide the cord with a decorative tube and the towel warmer can be controlled using a programmable digital timer.
Hydronic Heating is the final option. This is possible if you have a boiler in your home and can create a separate line to the towel warmer. Hydronic heating is great as no electrical elements are needed.
Once you have the technical decisions made, it’s time for the fun part… picking the size, style and finish!
Have you ever wondered what a towel warmer is and why you need one? You aren’t alone! Many people living in North American have never heard of or have never used one of these wonderful inventions made popular in European hotels.
A towel warmer is simply, a bathroom accessory that heats and dries your towel as well as supplies radiant heat to a room. However, that does not answer the question of WHY you need one so let me list the reasons; Read more