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COVID Company Update

Company Update

March 18, 2020/0 Comments/in Blog /by April

With the current challenges and times of uncertainty, we want to assure you that ICO is taking all of the necessary precautions to ensure our staff and partners are safe. We are open for business as usual and remain committed to shipping out orders in 2 business days. If you need any assistance you can reach us via phone, email or social networks and we will be more than happy to continue to help with any of your needs. We will keep you updated as any changes come into effect, but at this time we are here to enrich lives through comfort, luxury and design!

To stay up to date on this always changing situation please check official sources such as the Government of Canada Website.

Tags: Company, COVID, ICO, Update
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Homeowner

I am happy to say that the towel warmer is now installed and working well. Thank you very much for your customer service, I would have no hesitation in recommending your products…

Homeowner (Volkano)

Excellent quality, very happy with the purchase.

Homeowner (Kontour)

Beautiful piece very well made and a fraction of the price of similar warmers by other companies.

Homeowner

Based on this experience, I will not hesitate to recommend your company. I thank you once again.

Showroom Consultant

The quality of their products really shines through even with the regular towel bars and accessories. Choose ICO Bath and you will not be disappointed!

Homeowner (Kontour)

Best purchase ever. Price is very reasonable, and it helps keep my towels warm and bacteria free. Also, very trendy in chrome. Perfect for my home!

Homeowner

You have provided great customer support and I have no reservations about recommending your products to my friends.

Contractor

Our company has installed floor heating systems for 13 years and has recently changed to installing CosyFloor and are loving it! … Overall, we are saving 20 -25% in time spent installing. Hands down we will never go back to any other brands!!!!

Homeowner

We could not believe the quality of service we received from Ralph and the ICO team. They were responsive, understanding and genuinely willing to help. With a quick exchange of facts and images, they replaced the rack, in an effortless and rewarding manner many other stores should follow. In short, AMAZING CUSTOMER SERVICE!

Contractor

As a contractor and on a personal level, I will continue to recommend your products to clients and friends.

Homeowner

Outstanding customer service from Katie. Awesome products, with first class customer support!

Showroom Consultant

ICO BATH are by far the leading distributor in bathroom accessories and towel warmers. They have competent, knowledgeable, polite customer service representatives that really know their stuff! We have been ordering from them for years and will be for years to come!

Homeowner (Tuzio)

ABSOLUTELY FABULOUS PRODUCT! LOOKS GREAT! HEATS UP TOWELS REALLY QUICKLY!

Dealer

One of my friends installed a CosyFloor system and came in yesterday and said it is the only way to go now. Won’t be installing anything else. Very user friendly and very fast to put in. Brilliant fastening system, cables lay flat, likes to buy it in kits.

Homeowner (Tuzio)

Amazing and quality product. Fast delivery.

Homeowner (Volkano)

Lovely, high-quality piece. Can’t wait to install it!

Homeowner (Tuzio)

Thank you for the personal note with our order. We received and installed our new towel warmer and we love it. We appreciate that it was delivered promptly after our order. The warmer is of high-quality materials and construction and looks great in our bath. We really enjoy it.

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